Pair & Unpair Bluetooth (Only for Wireless Surface Keyboards)Ī clean Bluetooth connection will help eliminate errors with the previous connection between the keyboard and surface device. A little dab of isopropyl alcohol on a Q-tip can do wonders for the cleaning process.ĭo not worry about the alcohol it won’t stay long and evaporate in a little while. Scan the area visually and clean it with a soft cloth/ Q-tip.īlow out any dust accumulated and clean off any grime on the connector pins or the connection point in the surface device. ![]() Clean Connector PinsĪs Surface Keyboards are detachable, there is a good chance the problem is with the connector pins of the surface keyboard. If it doesn’t work, the keyboard might be at fault. If the keyboard works, the problem most likely is with the surface device. Remember to watch the ports in the surface device for any dust or grime accumulation.Īnother important thing to check is connecting the keyboard to another surface device. Try to check if the connector pins or ports are bent or broken. We also recommend visually scanning the keyboard for any physical damage during this process. We recommend disconnecting the device and reconnecting the keyboard as the first step to troubleshooting surface keyboards. They are connected through connector pins in the keyboard that connects to the Surface device’s port. Surface keyboards can easily be detached from the surface devices. Try each one serially till the keyboard starts working again. We have compiled a list of alternatives for you to try out. Surface Keyboard Not Working? Here’s how to fix it ![]() Physical or Water Damage incurred on surface or keyboard.Low battery for Wireless Surface Keyboards.Bluetooth disabled (for wireless keyboards)/ Problems with Bluetooth Pairing.Hardware problem with the keyboard itself.Problems with Keyboard Driver/ Operating System. ![]() Connectivity issues with Keyboard & Surface.
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